privacy policy
Effective Date: February 1, 2025
At Grounded Path Wellness, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Confidentiality & Counselling Privacy
Grounded Path Wellness follows strict professional and ethical guidelines to maintain the confidentiality of all client information. Your personal and health-related details will not be shared without your explicit consent, except in the following cases:
If there is an immediate risk of harm to yourself or others.
If there is suspected abuse or neglect of a child or vulnerable person.
If we are required by law to disclose information (e.g., court order or subpoena).
If you wish to have any personal information released to a third party, a signed consent form will be required.
2. Information We Collect
When you visit our website or book a service, we may collect the following information:
Personal Information: Name, contact details, and other information you provide when booking appointments or reaching out through our contact form.
Payment Information: If you make a payment, we may collect billing details. However, we do not store or process payment information directly—this is handled securely by our payment processor.
Technical Data: We may collect non-identifiable information such as IP addresses, browser type, and website usage statistics to improve our online experience.
3. How We Use Your Information
We use your information to:
Schedule and manage appointments.
Process payments securely.
Respond to inquiries and provide requested services.
Improve our website’s user experience.
Comply with legal and ethical obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Cookies & Website Tracking
Our website may use cookies to enhance user experience, analyze website traffic, and optimize performance. You can adjust your browser settings to disable cookies, though this may affect website functionality.
5. Third-Party Links
Our website may contain links to external resources and third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing personal information.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission is completely secure, and we encourage users to exercise caution when sharing sensitive information electronically.
7. Your Rights & Choices
You have the right to:
Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Withdraw consent for us to use your data, subject to legal and ethical considerations.
If you wish to exercise any of these rights, please contact us using the details below.
8. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to:
Grounded Path Wellness
80 Souriquois Street
Chatham, Ontario
(226) 773-8827
dena@groundedpath.ca
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.